Privacy Policy

Effective Date: 08/01/2025

Business: New Vibes Education LLC (“Company,” “we,” “us,” or “our”)

Website & Services: Music Media Mastery, related course portals, communities, and mobile access (collectively, the “Services”)

Contact: [email protected]

1) Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use our Services via web, mobile browser, or mobile devices (iOS/Apple and Android). By using the Services, you agree to this Policy.

2) Information We Collect

a) Information You Provide
- Identity & Contact: name, email address, phone number (if provided), account credentials.
- Payment Information: billing details (e.g., cardholder name, billing address). We do not store full card numbers or CVV; payments are processed by PCI-DSS-compliant third-party processors.
- Community & User-Generated Content: profile name, comments, posts, reactions, and content you publish in our community areas.
- Customer Support: messages you send to us, survey responses, testimonials (with permission).

b) Automatically Collected
- Device & Usage Data: IP address, browser, operating system, pages visited, timestamps, and clickstream data.
- Cookies & Similar Technologies: including Meta (Facebook) Pixel, Google Analytics, Google Ads/AdSense, and mobile advertising identifiers.
- Mobile Device Permissions: push notifications, camera/microphone/file access if you enable related features.

c) From Third Parties
- Payment processors, analytics providers, ad platforms, and authentication services may share limited data needed for transactions, fraud prevention, attribution, and campaign performance.

3) How We Use Information

We use personal information to:
- Provide, secure, and maintain the Services (account access, course delivery, community features).
- Process payments and fulfill transactions.
- Communicate with you about purchases, updates, support, and promotions (with consent or as permitted by law).
- Personalize content and improve our Services.
- Run analytics, measure performance, and conduct research.
- Provide advertising and re-marketing (Meta Pixel, Google Ads/AdSense).
- Detect and prevent fraud, abuse, or illegal activity.
- Comply with legal obligations and enforce our Terms.

4) Payment Processing

All payments are handled by PCI-DSS-compliant third-party processors (e.g., Stripe, PayPal). We receive confirmation of payment but do not store full card numbers or CVV. Please review your processor’s privacy policy.

5) SMS, Phone Calls, and Telemarketing Laws

If you opt in to SMS or voice communications:
- Consent: We only send SMS/voice with your prior express consent, as required by the TCPA and state telemarketing laws (including Florida, Oklahoma, Maryland, Washington).
- Opt-Out: You may opt out anytime by replying “STOP” or emailing [email protected].
- Message Frequency & Rates: Message frequency varies; message/data rates may apply.
- Record keeping: We maintain proof of opt-ins and honor opt-outs promptly.
- No Sale: We never sell mobile numbers to third parties.

6) Disclosure of Information

We may share information with:
- Service Providers: hosting, analytics, advertising, payment, customer support, email/SMS delivery, and security.
- Advertising Partners: Meta, Google, and similar platforms for ad measurement and targeting.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
- Legal Obligations: if required by law, court order, or to protect rights and safety.
- Other Users: if you post to community areas, your name/profile may be visible.

We do not sell personal information for money. Certain U.S. state laws define “sale” or “sharing” more broadly to include advertising cookies; we honor those opt-out rights.

7) Cookies, Advertising & Tracking Technologies

a) Technologies We Use
- Analytics: Google Analytics (traffic, performance).
- Advertising: Meta Pixel, Google Ads/AdSense for retargeting and interest-based ads.
- Essential Cookies: to keep you logged in and ensure security.

b) Your Choices
- Cookie Preferences: Use our [Cookie Preferences] link in the footer.
- Browser/Device Settings: Block or delete cookies or reset advertising IDs.
- Platform Settings: Manage ad preferences on Meta and Google.
- Global Privacy Control (GPC): We honor GPC signals where required.
- Email/SMS Marketing: unsubscribe via links or “STOP”.

8) International Data Protection Laws

a) EU & UK (GDPR / UK GDPR)
- Legal Bases: consent, contract, legal obligation, vital interests, legitimate interests.
- Rights: access, rectification, erasure, restriction, objection, portability, withdraw consent.
- Data Transfers: we transfer data to the U.S. using safeguards (e.g., Standard Contractual Clauses).

b) Canada (PIPEDA / CASL)
- Consent required for collection and marketing.
- You may withdraw consent at any time.
- Marketing emails/SMS comply with CASL.

c) Brazil (LGPD)
- Rights include confirmation, access, correction, anonymization, deletion, portability, revocation of consent.

d) Australia (Privacy Act / Spam Act)
- We comply with the Australian Privacy Principles (APPs).
- Marketing complies with the Spam Act 2003.

e) Other Regions
We comply with privacy laws in jurisdictions where we operate and honor rights requests where required.

9) U.S. Privacy Rights

Depending on your state (e.g., California, Colorado, Connecticut, Utah, Virginia, Texas), you may have rights to:
- Know/access categories and specific pieces of personal information.
- Request deletion, correction, or portability.
- Opt out of “sale,” “sharing,” and targeted advertising.
- Limit sensitive data use (CA).
- Appeal denials (VA/CO/CT and others).
- Non-discrimination for exercising privacy rights.

How to Exercise Rights: Email [email protected] with subject line “Privacy Request” and specify your request.

10) Security

We use technical, administrative, and physical safeguards (e.g., encryption, access controls). No method is 100% secure.

11) Data Retention

We retain data only as long as necessary for business, legal, or compliance purposes, then delete or de-identify it.

12) Children’s Privacy

We do not knowingly collect data from children under 13 (U.S.) or under 16 (EU/UK). If you believe a child provided data, contact us.

13) Community Content

User-generated content (comments, posts, profiles) may be visible to others. Do not post sensitive personal data. We may moderate per our Terms.

14) Third-Party Links & Integrations

We may link to third-party sites or integrate with third-party services (e.g., YouTube, payment processors). Their privacy practices apply.

15) Do Not Track

We do not currently respond to browser-based Do Not Track signals. We do respond to Global Privacy Control (GPC) signals where required.

16) Changes to This Policy

We may update this Privacy Policy. Updates will be posted with a new Effective Date. Material changes may also be emailed if required.

17) Contact Us

For questions, requests, or complaints:
email: [email protected]

Mailing Address: 

New Vibes Education LLC 

1000 Brickell Ave Ste 715 PMB 1335 

Miami, FL 33131

If in EU/UK, contact your local supervisory authority.